Privacy Policy

Information We Collect

When you engage with our gymnastics training programs, we collect information that helps us provide you with personalized coaching and track your progress effectively. This includes basic contact details like your name, email address, and phone number when you sign up for our programs.

We also gather training-related information such as your current fitness level, previous gymnastics experience, any injuries or physical limitations, and your specific goals. This data is essential for creating safe, effective training plans tailored to your needs.

Our website may automatically collect technical information like your IP address, browser type, and pages visited. This helps us improve our site's functionality and understand how people interact with our content.

How We Use Your Information

Your personal information serves several important purposes in delivering quality gymnastics training. We use your contact details to communicate about scheduling, program updates, and important safety information related to your training.

• Creating and maintaining your training profile and progress records
• Developing personalized workout plans based on your goals and abilities
• Scheduling training sessions and sending appointment reminders
• Providing ongoing support and answering questions about techniques
• Sharing relevant tips, resources, and updates about our programs
• Ensuring safety by tracking any physical limitations or injury history

We also analyze training data to identify trends that help us improve our coaching methods and develop better programs. This analysis is always done in a way that protects individual privacy.

Information Sharing and Disclosure

We take a conservative approach to sharing your information. In most cases, your personal data stays within our organization and is only accessed by team members who need it to provide your training services.

There are limited situations where we might share information with trusted partners. For example, if we use scheduling software or communication tools, these service providers may have access to relevant data, but they're contractually bound to protect your privacy.

In rare cases, we might need to disclose information if required by law or to protect someone's safety. We would only do this when legally obligated or in genuine emergency situations.

Data Security and Protection

Protecting your information is a responsibility we take seriously. We use industry-standard security measures including encrypted data transmission and secure storage systems to prevent unauthorized access to your personal information.

Our team receives regular training on privacy best practices, and we limit access to your data to only those staff members who need it for your training program. We also regularly review and update our security protocols to address emerging threats.

While we implement strong security measures, it's important to understand that no system is completely immune to risks. We continuously monitor for potential vulnerabilities and respond quickly to any security concerns that arise.

Your Rights and Choices

You have significant control over your personal information. You can request to see what data we have about you, ask us to correct any inaccuracies, or request deletion of your information if you're no longer using our services.

• Access your personal data and training records at any time
• Request corrections to inaccurate or outdated information
• Ask us to delete your data when it's no longer needed
• Opt out of non-essential communications while maintaining your training relationship
• Request a copy of your data in a portable format

To exercise any of these rights, simply contact us using the information provided below. We'll respond to your request promptly and help you understand any limitations that might apply based on legal requirements or legitimate business needs.

Data Retention

We keep your information only as long as necessary to provide your training services and meet any legal obligations. Active training records are maintained while you're enrolled in our programs, plus a reasonable period afterward in case you want to return.

After you stop using our services, we typically retain basic contact information for up to two years in case you decide to resume training. Training progress data may be kept longer if it's needed for safety reasons or program development, but it's anonymized whenever possible.

Cookies and Website Technologies

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how people use our site. These small files help remember your preferences and provide more relevant content during your visits.

Most cookies we use are essential for basic website functionality, like remembering items in your cart or keeping you logged in. We also use analytics cookies to understand which pages are most helpful and how we can improve our site's usability.

You can control cookie settings through your browser preferences. Keep in mind that disabling certain cookies might affect some website features, but you'll still be able to access our main content and contact information.

International Data Transfers

As a Canadian-based business, your data is primarily stored and processed within Canada. However, some of the technology services we use may involve data processing in other countries with strong privacy protections.

When we do use international services, we ensure they meet rigorous privacy standards and provide adequate protection for your information. We only work with providers who have demonstrated their commitment to data security and privacy rights.

Children's Privacy

We welcome young athletes in our gymnastics programs, but we take extra care with information about children under 13. If you're enrolling a child in our programs, we'll collect only the information necessary for safe, effective training.

For young participants, we require parental consent before collecting any personal information, and parents can review, modify, or delete their child's information at any time. We never use children's information for marketing purposes beyond our direct training relationship.

Changes to This Policy

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our website.

Minor updates might be posted without individual notification, so we encourage you to review this policy periodically. The date at the top of this page shows when the policy was last updated.

If you continue using our services after policy changes take effect, we'll consider that acceptance of the updated terms. If you disagree with changes, please contact us to discuss your concerns or to discontinue services if necessary.